Our Team

At Carson Taylor Ford we have a team of dedicated staff who are passionate about what they do. Our team is our competitive advantage - we have a winning combination of valuable experience and fresh perspectives that we use to develop individual service solutions for our other main asset - our customers.

We believe that parts & service are both integral parts of the same function. Close cooperation between our qualified and experienced service technicians, dedicated frontline customer liaison staff, knowledgeable parts people, and meticulous valet staff enables us to develop practical solutions that ensure you are always provided with the most effective and cost-efficient parts and service options possible. Whether its new tyres, through major engine rebuilds, welding, or cleaning out water damage to your vehicle, we can do it. We carry out work for all the major lease companies, rental car operators, as well as many of the camper hire companies. We cover from the smallest of cars through the entire range, all light commercials, utes, vans and small trucks. For initial enquiries, please contact us on 07 348 4019 or 07 348 2300 (Parts direct).

Dennis Donoghue, Mike and Mark will work with you to find the best vehicle to meet your needs and to make it affordable - you will be surprised at what we can achieve. With their comprehensive knowledge of our new & used vehicle options, and the ability to develop tailored finance packages, lease programs, or structured finance plans, our sales team will help you find your ideal match. You are welcome to drop in to meet with our sales team, or you can call them on 07 348 4019.

Our other team members work in the areas of customer relations, administration, financial management, quality management, and general management of the Dealership. Whether it's providing you with a courtesy shuttle service when your vehicle is being serviced, or using your feedback and ideas to ensure on-going improvement, our team is always seeking ways to enhance your customer experience. For assistance in these areas, please contact:
Hushmukh Bhana (BMS), Financial Controller, who is responsible for the overall administration and reporting functions of the Dealership; or Deborah Taylor, Secretary, who runs our customer contact programme, as well as coordinating secretarial services .

Leading the Carson Taylor Ford Team is Dealer Principal and Company Founder, Keith Taylor . Keith has been fully involved in the operation here in Rotorua since 1985. During his many years in the automotive industry he has developed and maintained strong relationships with customers, suppliers, and the Rotorua community. Like the rest of the team this business is his passion and he enjoys the challenge of ensuring that Carson Taylor Ford consistently refines its pioneering edge.